User experience in the b2b sector

We're noticing a real sea change in the world of B2B portals. The users of these platforms - employees - are more and more expecting experiences they're used to in a B2C world.

"Today's B2B buyers are empowered consumers. They expect digital discovery, sales, delivery, and service experiences that live up to their favourite consumer brands." - Forrester business research


B2B blog posts

Designing for B2B and enterprise applications

Instant Offices

B2B customer experience - hot topic?

Are we right for each other?

  • We'll set you up for a digital world We innovate, do training, change cultures, and design products and services to transform business performance

  • We spend a lot of time with your customers We use insight to drive all decision-making, helping you build deep and meaningful customer relationships

  • Collaboration is in our DNA We’ll take you on the journey with us, collaborating throughout to gain the highest levels of stakeholder buy-in

  • We'll get you from A-B, fast Our heritage as a UX agency enables us to work in an agile way, facilitating rapid innovation and problem solving

  • We really know what we’re doing We've been doing experience design, UX, service design and digital transformation for ages, before they became buzz words

Our work in B2B

Barbour EHS

Instant Offices

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