The higher education sector has become a much more competitive market since the increase of tuition fees, and a proliferation in online learning has given prospective students more learning options.
The role digital plays in attracting and teaching a tech-savvy audience is more important than ever.?Webcredible has experience working with universities and other HE institutions to create fantastic user-centred digital products.
Below are 4 key parts of the user journey for higher education with some tips on how to get it right.
?Finding a course
?Making a commitment
?Multi-channel design?and brand perception
University websites - who's making the grade? This report benchmarks 10 UK universities against 10 key areas of user experience, it is an essential guide for anyone responsible for increasing student uptake at educational institutions.
Complete redesign leads to massive efficiency improvements
Redesign and build of a modern online banking platform, in line with the digital vision
Ongoing partnership leads to countless conversions in the purchasing funnel
Multichannel service design ensures optimal customer experience
We'll set you up for a digital world We innovate, do training, change cultures, and design products and services to transform business performance
We spend a lot of time with your customers We use insight to drive all decision-making, helping you build deep and meaningful customer relationships
Collaboration is in our DNA We’ll take you on the journey with us, collaborating throughout to gain the highest levels of stakeholder buy-in
We'll get you from A-B, fast Our heritage as a UX agency enables us to work in an agile way, facilitating rapid innovation and problem solving
We really know what we’re doing We've been doing experience design, UX, service design and digital transformation for ages, before they became buzz words